Delivery information

Where we deliver

Available delivery locations are shown during checkout. Delivery options depend on the destination and the products in your order.

Fees and estimated times

The delivery fee and estimated delivery range are displayed after you select an available city. These are calculated from Ollete's configured delivery zones and pickup options. The amount shown in your order summary is the amount saved with that order.

Tracking an order

Sign in and open My orders to check the latest order status. When the seller or Ollete team adds dispatch information, the available carrier and tracking details appear with the order.

Collection points

Where pickup is offered, choose an active collection point in the same city as your delivery selection. The available pickup points and their charges are displayed at checkout.

Need help?

For a delivery question, create a support ticket and include your order number.